Sonnet 71 - 1050 Words

There are many poems written long ago that still impact us all today. For example, Sonnet 71 by Pablo Neruda expresses wild emotions about love. This poem relates to my life and how I feel because how he explains love is a pain, trying to escape the pain, and how you can not escape it, that is a process I went through. . The author wrote, â€Å"One Hundred Love Sonnets† that has the heart-wrenching poem I speak of Sonnet 71, which explains how a person wanted a perfect love but ended up finding out love is now as he made it out to be. He figures out love is actually crazy and confusing. Sonnet 71 explains that where love goes, pain follows. People are always feeding off of each others love. He writes, â€Å"Love crosses its†¦show more content†¦I met them through my ex boyfriend Evan. After me and evan broke up I got to know them. I would stay at Campbell 3 there house for long periods of time. I wanted to only be there friend so I pushed friends away. I felt if they had no one to compete with our friendship was great. We were in a pact. Just like in the poem I built a wall to escape fake people by making them my only friends. I did not want to be alone and feel pain. I thought they were a an escape plan. But just like the author I realized we could never be perfect. I realized they were not near perfect. It was becoming painful being there friend. Even if I was great they would never change. Friendship is a roller coaster you pick who rides it with you. I wanted them to get off. I left the pact and they hated my for it. I had to start talking to people I quit talking to. One of the friends I pushed away was Emily and we started talking again. We were friends before everything. I was glad to reconnect with her. She seemed always innoucent and happy. We became very close quick. I again thought I could have a perfect realtionship even t hough I knew deep down I was lying to myself because of what happened before. She was my ride or die. We were so closeShow MoreRelatedSonnet 71 By William Shakespeare1229 Words   |  5 PagesSonnet 71 by William Shakespeare Sonnet 71 theme is love; reputation, death and mood is mournful The speaker reflects on his life, and he states his last wishes are to forget him. The speaker is worried that his reputation if that should surface that it will cause pain and anguish to his wife. This sonnet has a role reversal, persuasion to entirely forget the poet and not to dwell on the poets death or the painful past it may cause. The sonnet 71 is in four quadrants this is rhyme pattern as ababRead MoreSonnet 71 By William Shakespeare1249 Words   |  5 Pages Sonnet 71 by William Shakespeare The theme of Sonnet 71 is love; honor, death and the mood of this poem are grief-stricken. This sonnet has a role reversal, persuasion to entirely forget the poet and not to dwell on the poet s death. The sonnet 71 is in four quadrants with a rhyme pattern as abab - cdcd - efef - volta - gg and iambic pentameter. Shakespeare uses five in each line in this poem. The speaker reflects on his life, and he states his last wishes are to forget him. The speaker isRead MoreSonnet 71 Analysis Essay1281 Words   |  6 PagesWilliam Shakespeare’s Sonnet 71 William Shakespeare is one of the most well-known writers of all time. His sonnets are timeless and his plays are performed again and again. Much of his history is known, but can also be considered a little cloudy. He seemed to be a sarcastic man not necessarily loved by all. I enjoy his plays, but personally love his sonnets best of all. Knowing the controversy surrounding his life, â€Å"Sonnet 71† offers a slight insight into all of that. â€Å"Sonnet 71† is part of a sequenceRead MoreSonnet 71 And Annabel Lee Analysis1412 Words   |  6 Pages â€Å"Sonnet 71† written by William Shakespeare, and â€Å"Annabel Lee† written by Edgar Allen Poe are two poems written with a common theme but also had distinct differences. A similarity shared in these poems is both poets putting their lovers first and show nothing but love for them. Shakespeare focuses on how he does not want his loved ones to mourn his death. Instead he wants them to remember he loved them, but as his body decays their love should as well. Poe writes about his lover, who was moreRead MoreClose Reading - Sonnet 71 Shakespeare1203 Words   |  5 PagesSonnet 71 No longer mourn for me when I’m dead. Than you shall hear the surly sullen bell. Give warning to the world that I’m fled From this vile world, with vilest worms to dwell Nay, if you read this line, remember not The hand that writ it; for I love you so That I in your sweet thoughts would be forgot If thinking on me then should make you woe Oh, if, I say, you look upon this verse When I perhaps compounded am with clay Do not so much as my poor name rehearse Read More Petrified Petrarch Essay1403 Words   |  6 PagesPetrified Petrarch Two hundred years had passed between the sonnets of Petrarch and the reign of Queen Elizabeth. As a form and structure for poetic life, the sonnet had grown hard. Fourteen lines of rhymed iambic pentameter remained pregnant with possibilities and vitality, but must the sense turn after the octave and resolve in the sestet? Love remained in some ways inexpressible without this basic verse form, but something wasn’t right. Too many rose red lips and too much snow white skinRead MoreLiterary Analysis : Astrophil And Stella 1855 Words   |  8 PagesPetrarchan styled sonnet sequence is comprised of 108 verses, and 11 songs in which the speaker, Astrophil shares his innermost thoughts and passions with regards to his love for a woman named Stella, the addressee of his lyric poetry. Each sonnet reconnoitres a slightly different phase of Astrophil’s love for Stella as their circumstances revolt; yet it details little of her fondness for him, as she neither rejects nor recipr ocates his love, alluding to a fairly misleading romance. As the sonnets unfold,Read MoreWhat Are The Five Characteristics Of A Quest?1901 Words   |  8 Pagesand growing in strength by hurting someone else. 10.) Meaning behind â€Å"if its a square, its a sonnet† Sonnets have ten syllables and are 14 lines long, ten syllables in english is a long as 14 lines are high so a sonnet makes a square when in writing. 11.) How poets work magic on you? They use a certain choice in imaging, music in the language, content, and a play on words. 12.) Define Petrarchan sonnet First stanza has eight lines and the next has six, two separate rhyme schemes for the stanzasRead MoreEssay on A Comparison Between My Last Duchess and Porphyrias Lover2909 Words   |  12 Pagesgenre of love is Romantic Love. This consists of the two sonnets; How do I love thee and Sonnet 116. Sonnets are poems with 14 lines and a regular rhythm, rhyme scheme and structure. Although they are both sonnets How do I love thee originated in Italy, whereas Sonnet 116 was Shakespearean, consequently having a different rhyming scheme and structure, noted by the rhyming couplet at the end. Sonnets were particularly popular with romantic poets due to the Read MoreJabberwocky by Lewis Carroll1600 Words   |  6 Pagesplenty oer a smiling land,† which means that land stands for people. There is personification in lines 29-32, 49-50, and 119-120. 5. There is a metaphor in lines 53-56 which compares the dead village to gems and flowers. There is another in lines 71-72 that compares flattering words to incense. 6. The syntax is more of an old fashioned conventional. Except for a few lines like lines 6, 14, 24, and 79. The diction seems to be formal. 7. The form of this poem is an elegy by title, but to me seems

Past Continuous Worksheets for ESL Students

The past continuous and continuous forms, in general, are used with action verbs such as talk, drive, play, etc. The  continuous form  is not used with stative verbs such as be, seem, taste, etc. Some  stative verbs  can be used as  action verbs  so there are some exceptions. For example, smell - It smelled good. (stative verb) / He was smelling the roses when she walked by the window  (action verb.)​ Positive Form Subject to be (was, were) present participle (ing form of verb) objects: Jane was typing the letter when he walked into the room.Theyre were discussing the problem at 11. Past Continuous Negative Form Subject to be (was, were) not verb objects Jack wasnt watching TV. He was cooking dinner.We werent wasting time! We were working hard. Past Continuous Question Form (Question Word) to be (was, were) subject present participle (ing form of verb)? What were you doing at seven oclock?Was Jennifer paying attention during the meeting? Past Continuous Usage The past continuous is used to talk about what was happening at a  specific  moment in the past. Alex was knitting a sweater at 10:30 yesterday morning.My friends were waiting for me at nine oclock. The past continuous is also  often used together with the past simple to express what was happening when something important occurred. They were working on the project when she burst into the room.I was thinking about him when the telephone rang. Guess who it was?! Important Time Expressions These time expressions are commonly used with the past continuous to express a  past action  occurring at a specific moment in the past. At/At that Moment At and at that moment refer to a specific point of time in the past. These two expressions are often used with the past continuous. It is more common to use the past simple to speak in general, but if you want to express what was happening at a precise moment of time in the past, use the past continuous. She was having breakfast at 6.45 this morning.We were working on his request at 10 pm.Alan wasnt meeting with Tom at 9. He was meeting with Dennis. When/As When is used with the past simple to express an important event that occurred in the past. The past continuous is used to express what was happening at that moment. They were getting ready when he came home.Alice wasnt thinking when she said that.What were you doing when he asked the question? While While is used with the past continuous to express something that was happening at the same moment in time that something else was occurring. During During is used with a noun or a noun phrase to express an event during which something was happening. I was typing while he was dictating.She wasnt paying attention during the meeting.Jackson was working while she was having a good time. Past Continuous Worksheet 1 Conjugate the verb in parentheses in the past continuous tense. In the case of questions, use the indicated subject as well. What _____ (you do) when he arrived?She _____ (watch) TV at two oclock.They _____ (not sleep) at five oclock.Peter _____ (work) when I telephoned.Tim _____ (study) German while they were studying French.I _____ (not pay attention) during the presentation._____ (Brian talk) during the lesson?We _____ (not cook) when he walked in the door.Jason _____ (play) the piano at three oclock yesterday afternoon.When _____ (Howard give) the presentation exactly?Andrea _____ (not expect) you to arrive so early!What _____ (you think) when you said that?!_____ (she do) the housework when you telephoned?Carlos _____ (drink) tea when I walked into the room.They _____ (meet) with Smith and Co at exactly 2.35 pm.My cousin _____ (not have) a good time when I arrived.They _____ (discuss) the issue when she telephoned._____ (they work) in the garden when you arrived?She _____ (sleep) so he entered the room softly.They _____ (not take) notes during the presentation, but paying attention to every word. Past Continuous Worksheet 2 Choose the correct time expression used with the past continuous tense. What were you doing (while/during) the meeting?Tim was finishing the report (in/at) five oclock.They were discussing the problem (when/at) I walked into the room.Jackson wasnt listening (while/during) he was explaining the situation.Was Alice paying attention (while/during) the presentation?They were having a quiet breakfast (this/at) morning when he arrived.What were they doing (when/in) that happened?Sheila was playing the piano (while/during) he was working on the computer.I was working at the computer (at/on) seven oclock this morning.Alex wasnt playing golf (this/at) morning. He was working.What were they doing (in/at) four oclock?She was working quietly (when/for) he opened the door.Peter wasnt doing the housework (that/yesterday) morning. He was working in the garden.Where were they sleeping (at/when) he got home last night?Jason was thinking about the problem (when/at) he asked for an answer.Our teacher was explaining math (from/when) he burst into the room with the news.Dilb ert was working at the computer (on/at) four oclock this morning!Were they listening (as/at) he asked the question?She wasnt working (when/in) he came into the office.They werent thinking about that (at/when) they made the decision. Answers Worksheet 1 were you doingwas watchingwerent sleepingwas workingwas studyingwasnt paying attentionwas Brian talkingwerent cookingwas playingwas Howard givingwasnt expectingwere you thinkingWas she doingwas drinkingwere meetingwasnt havingwere discussingWere they workingwas sleepingwerent taking Answers Worksheet 2 duringatwhenwhileduringthiswhenwhileatthisatwhenyesterdaywhenwhenwhenataswhenwhen

Definition of Phenolphthalein

Phenolphthalein is an organic compound often used as a pH indicator. Phenolphthalein turns pink in pH greater than 8.3 and colorless in acidic solutions. The chemical formula for phenolphthalein is C20H14O4.

Walt Disney Mission Statement - 663 Words

MISSION AND VISION A vision statement represents the overall goal or purpose of the organization and is described with a global or high level order of words. The statement should be original and peculiar to the organization written in concise terms that are both attractive yet realistic. These statements represents the ideal state of affairs, identifying the future position of the business that the staff are committed to. As for the Walt Disney Company, the vision statement is â€Å" To Make People Happy†. Note that the statement is concise yet broad in its intent. Some might argue that the vision is too broad in nature and difficult if not impossible to measure. Never the less, it represents the global direction of that company, in this case†¦show more content†¦4. Concern for public image â€Å"We seek to develop the most creative, innovative and profitable entertainment experiences and related products in the world†. From this line, its shows that the company is concern about the public image as they trying to come out with creative products together with the memorable entertainment experiences to the customers. 5. Market To provide the worldwide service with no borders. Competitor’s Mission Critique: Based on the competitors’s comment about the Walt Disney Company, they agreed with the mission statement of the company. For me, the mission statement is suitable for Walt Disney Company. The mission statement for the Walt Disney Company is rather lengthy but basically addresses the purposes of a mission statement. The statements are separate but connect the action to vision. When preparing the mission statement, it is helpful for the decision makers to consider: (1) what is to be accomplished to translate vision into action, (2) how the activities will be carried out, and (3) for whom are these actions geared. Creating the mission statement generally represents internal actions designed to impact external groups. In other words, the statement represents those actions necessary to carry out the vision and focus on what is to be accomplished. A good mission statement reveals all the 10 mission statement components. These 10 components serve as a practicalShow MoreRelatedWalt Disney Companys Mission Statement1134 Words   |  5 Pagesof entertainment that the Walt Disney Company has created. Countless public relations professionals wonder, How can such a vast Fortune 500 company creates such intimate relationships with consumers? The answer is simple, The Walt Disney Company has a top of the line in-house public relations team that work tirelessly to create, implement and cultivate strategic PR campaigns and internal company policy that draws consumers into the gates of their empire. The Walt Disney World Company has grown substantiallyRead MoreFin 370 Ethics and Compliance Paper1222 Words   |  5 PagesDec/14/2011 Ethics and Compliance â€Å"The mission of the Walt Disney Company is to be one of the world’s leading producers and providers of entertainment and information. Using our portfolio of brands to differentiate our content, services and consumer products, we seek to develop the most creative, innovative and profitable entertainment experiences and related products in the world† (According to  Walt Disney Company Mission Statement  (2011) Walt Disney began as a cartoon studio in the 1920s moreRead MoreWalt Disney Company : The Quest For Competitive Advantage1144 Words   |  5 Pages The Walt Disney Company, a company that every person from ages four to ninety-four know. Some people believe Disney is just a company that creates new characters and movies for their children to grow up with, however; they are expanded their horizons throughout the years. Today, Walt Disney is diversified in the media and entertainment industry. These include theme parks and resorts, motion picture production, and a various number of television networks. As Walt Disney continued to dominate otherRead MoreDisney s Current Published Mission Statement Essay1357 Words   |  6 PagesDisney s Current Published Mission Statement Walt Disney s does not have a distributed vision articulation. On the other hand, their current Statement of purpose can be found on their site (The Walt Disney Company, n.d.). The current statement of purpose peruses as takes after: The mission of The Walt Disney Company is to be one of the world s driving makers and suppliers of diversion and data. Utilizing our arrangement of brands to separate our substance, administrations and customer items,Read MoreWalt Disney Company1407 Words   |  6 Pagesmarketing has become necessary for an organization’s survival and The Walt Disney Company (Disney) has been a pioneer in global expansion. Disney was founded in 1923 and is one of the largest media and entertainment corporations in the world consisting of theme parks, film and record brands, and licensed character brands. Although Disney has captured much of the global market, many of the world’s locations have remained void of the Disney magic. The key to successfully entering these markets is marketingRead MoreOrganizational Behavior and Communication Essay1273 Word s   |  6 PagesBehavior and Communication COM 530 Organizational Behavior and Communication in the Walt Disney Company This paper focuses on the organizational behavior and communication within the Walt Disney Company. This piece contains a discussion on The Disney Company’s philosophy, mission statement, vision statement and values and its affect on organizational behavior and communication. The Disney Company is an international organization in which communication role plays an importantRead MoreWalt Disney s Corporate Strategy1610 Words   |  7 Pages1.Walt Disney’s corporate strategy is called as Broad Differentiation. The strategy based on three principles which are following; - creating high-quality family content by incorporating a diverse range of businesses to its structure - to be a brand for every member of the family, not only children – such as Disney theme parks and resorts, its media network includes ESPN and ABC, Disney Cruise Line, studio productions, consumer products and interactive media channels. - make entertainment experiencesRead MoreProducts, Target Market And Marketing Channels862 Words   |  4 PagesMARKETING CHANNELS The Walt Disney Company and its subsidiaries forms one of the most diversified worldwide entertainment company in the world, with operations in five different areas: 1. Media Networks: this sector includes cable and broadcast television networks, television production operations and distribution, domestic and international television stations and radio operations. The cable networks include the ESPN, a channel that present many types of sports, the Disney Channels, channels thatRead MoreWalt Disney Company s Management Practices1742 Words   |  7 PagesThe Walt Disney Company’s Management Practices When most people think of Disney they picture all the rides and the famous character Mickey Mouse. The thought of being anything but an amusement park probably never even crosses the minds of most people. The Walt Disney Company is an extremely successful and lucrative business though and not just because of their fun amusement parks. Sure at the beginning of the business in 1923, it was all about the park and cartoon studio, but now almost one hundredRead MoreStarbucks : A New Standard Towards Being Socially Responsible And Globally Conscious1248 Words   |  5 Pagesisn’t the only company that’s doing something different, then the set path of â€Å"success† all ready drawn out by others. This other company is Walt Disney. A corporation that hits home to many. Walt Disney produces TV shows, Movies, Toys, Games, resorts and the list goes on. And If you do some research on Walt Disney, you will find out that their goal is to â€Å"continue a commitment to be among the most admired companies in the world- a recognition of both the integrity of our people

The Impact of Globalization on the World Essay - 1176 Words

The 20th and 21st centuries have challenged individuals and communities to find ways to successfully navigate the ever changing reality of the global world. Throughout the 20th and 21st centuries, globalisation has caused the interlinking between the global and the local, resulting in the combination of the values and ideals from each. This process of globalisation has invariably had a great impact upon individuals and communities around the world. While there are many things individuals and communities can gain from the influence of globalisation, an intrusion of global values upon small local communities can result in confusion and loss of sense of identity amongst individuals. Sophia Coppola’s film ‘lost in translation’, Annie Proulx†¦show more content†¦Coppola implies that the superficiality of technology as a form of communication has caused detached, superficial relationships between individuals. Whilst Bob and his wife, Lydia, often speak on the phone, they cannot properly connect with each other and after having a conversation with his wife, Bob is left feeling empty and emotionally unfulfilled. Char lotte also has troubles with communication. No dialogue is used by her when outside the hotel, explicitly portraying her inability to communicate in this context. The disassociation she feels after visiting the local Buddhist shrine is shown through her need to make a familiar connection to her own local context, in the following shot of her phone call to her friend. Her concern that she ‘didn’t feel anything’ is not understood by the friend, further emphasising Charlotte’s feelings of dislocation and isolation in a globally connected world. However, through these mutual feelings of isolation, Bob and Charlotte are able to establish connections with one another, symbolised by the platonic kiss they share at the end of the film. This connection allows them to establish a somewhat secluded sense of belonging in the unknown and isolating global context. Proulx’s use of characterisation and character experience in The Shipping News (TSN), demonstrates the combining of global and local cultures, and the acceptance and embracing of global ideology within local communities andShow MoreRelatedImpact Of Globalization On The World1158 Words   |  5 PagesIntroduction: Globalization is a movement that evolves over time. It heavily involves trade and business that builds relationships with border countries and overseas. Technology is a critical part of globalization as it involves connecting people in many ways. â€Å"The number of minutes spent on cross-border telephone calls, on a per-capita basis increased from 7.3 in 1991 to 28.8 in 2006† (IMF Staff, p. 271). The growth of technology has made it possible for people to connect almost instantaneouslyRead MoreGlobalization And Its Impact On The World1003 Words   |  5 PagesGLOBALIZATION We live in a time of worldwide change. What happens in one part of the world impacts people on the other side of the world. People around the world are influenced by common developments. The term â€Å"globalization† is used to describe this phenomenon. According to Harris, the term is being used in a variety of contexts. In a very broad context, media use it almost daily to refer to a wide variety of political, sociological, environmental, and economic trends. The business worldRead MoreGlobalization And Its Impact On The World1744 Words   |  7 PagesThe Past Globalization, it could be argued, began when tribes first realized there were other tribes in the surrounding areas. With different specialties and skills, these groups began to trade. While these groups may not have been very geographically separated, the available world was expanding as more and more people groups began to connect and interact. Landmarks in the development of globalization can be traced through history: from the exchange of both goods and knowledge on the silk roads andRead MoreImpact Of Globalization On The World1244 Words   |  5 PagesIt is without a doubt that the world today has become a â€Å"Global village†. Nobody wants to do or wear or even eat something that’s old news, all are out to get the â€Å"new† thing in the market. People in every corner of the world have access to similar services and products. Let it be fashion, entertainment of even food. Everybody is adopting similar habits. That’s the power of globalization. Gl obalization is the process by which the world is interconnected through technology and powerful infrastructureRead MoreImpact Of Globalization On The World1262 Words   |  6 PagesThe impact that globalization provided to the world was a positive effect that expanded the influences from one country to another. Globalization is the process of international integration arising from the interchange of world views, products, ideas, and other aspects of culture. Similarities on how national markets established themselves in other countries which increases not only international trade but also cultural exchange. This increases cultural trade because it gives countries the abilityRead MoreImpact Of Globalization On The World1787 Words   |  8 PagesThis report will discuss the multiple roles of globalization in providing and transferring new and advanced technologies which, despite their significance, can severely damage the environment. This report will also be covering multiple aspec ts such as what we mean by globalization as a anomaly of changes. What technologies mean. What are the factors of globalization that supported it and what are the variables of it. First the term â€Å"globalization† must be defined. There are various definitions ofRead MoreImpact Of Globalization On The World Essay952 Words   |  4 PagesThe flattening of the world due to free trade and globalization has had both negative and positive effects on states. Because the world market has begun to level out, more states are becoming technologically advanced thus increasing the global economy. However, while some states are beginning to catch up, others are remaining at the same level and are at risk for being surpassed, both technologically and economically. So, the flattening of the world is creating both winners and losers; it is importantRead MoreImpact Of Globalization On The World1179 Words   |  5 PagesThe world we live in today has witnessed a variety of changes, improvements and important events overtime. Yet, the most significant incident for many and especially for business related people is Globalisation. It is a term that is used to describe the exchange of knowledge, services, trade, information, cultures and capital between people, governments and organisations of different societies. According to The Economist (2013), economic historians’ opinions tend to differ when it comes to theRead MoreGlobalization And Its Impact On The World1435 Words   |  6 Pagesinfluence and shape the world? Globalisation is described by the financial times to be the ‘process by which national and regional economies, societies, and cultures have become integrated through the global network of trade, communication, immigration and transportation.’ Integration across the planet brings every individual together with a shared sense of purpose where as interdependency goes beyond this. It implies that we rely on and need each other. Across the world there is an interdependencyRead MoreImpact Of Globalization On The World1229 Words   |  5 Pagesâ€Å"Globalization is the process by which everyday life, marked by the diffusion of commodities and ideas, is becoming standardized around the world.† Presently, the world is considered more globalized than it has ever been. The world today has embarked on strong world relations through trade, exchanging both knowledge and goods. According to the World Trade Organization there are ten benefits of trading systems; the first entails the idea that â€Å"people are usually reluctant to fight their customers

Information System for Goffredo’s Pizza

Question: Write a report on Information System for Goffredos Pizza. Answer: Introduction Goffredos Pizza is a sugarcane famersin store that is located in the small village of Farawaytown within the remote northern Queensland. The current operation of the store is that the customer orders their pizzas either by the shop or visit the store to collect their orders. The Sales Assistant, Maria takes the payment for the order from the customers either by cash or card as well as returns the change to them. The store manager becomes familiar with the use of information system for their store. It should be used to track, distribute as well as store the information from gathered data to other persons. The information system is useful for Goffredos Pizza as it helps in information technologies for instant messaging as well as emails. Information system allows the sugarcane famersin store to open their store for 24*7. Apart from this, the new information system promotes efficient operation of the store as well as improves over the supply of information to the decision makers. After making the decision of implementation of an information system for ordering of pizza and receiving of payment for the order, the entire report is presented to the CEO for further examination. After approval from the CEO, the implementation of an information system is carried forward. The report is based on current and new information system for Goffredos Pizza. A business analyst is hired to examine the existing information system for the store. Firstly, it reflects on outsourcing of ICT, and a report is presented to the CEO of Goffredos Pizza to undertake decisions on the advantages and disadvantages of outsourcing for the store. The scope of the use of information system is also recommended with aspects of ICT development and maintenance. Secondly, the process flow model is analyzed for the information system contains activities such as a request for information, supplier selection, contract negotiation, and implementation as well as service management. Thirdly, a request for information is included in the report that gives the issues to identify the potential supplier for the system. Fourthly, a document is presented to the CEO of the store to evaluate the tenders. A list of KPI and SLA are also included in outsourcing their ICT. Finally, the entire report is presented to the CEO to evaluate if the use of information system for Goffredos Pizza should be useful or not. The report consists of objectives, processes, scope, solutions over the issues as well as potential suppliers. Recommendations are given to overcome the identified issues with the use of information system for Goffredos Pizza. Task 4.01 Journal Task 4.02 Outsourcing of ICT for Goffredos Pizza Research on outsourcing of ICT to prepare report for CEO The Business Analyst recommends the store to become more agile, improve their operational efficiency, reduce the cost as well as meet the needs of their customers for new technologies more rapidly. The data helps the organization to become more agile as well as flexible in their business operations (Rachman, Gregory Narayan 2015). The data are delivered by using IT outsourcing services that used to encompass their cloud services, network as well as a data center. Outsourcing of ICT is useful for Goffredos Pizza to maximize their delivery as well as take out services success. The business analyst thinks to contract an outside delivery service for Goffredos Pizza so that outsourcing of ICT is the better choice for their business operations. Their pizza delivery services become more cost effective as there is no requirement of any additional payroll. The staffs can use in-house labor rather than the delivery work (Ross Blumenstein 2013). The delivery services take greater coverage of the area as well as the distance that makes the option more suitable for the customers. No need for any delivery vehicles or any other equipment as the delivery service should be done on an online basis (Hyvonen 2015). The delivery service should manage the delivery phone line. It saves the payment of the use of the phone as well as labor. Therefore, it reduces the cost of labor. Goffredos Pizza thinks to outsource their information system so that they can make a cheaper contact with the third party (Cordella Tempini 2015). They can outsource their data storage requires as they do not want to buy their own data storage devices. By optimizing the ICT outsourcing, it helps to reduce the recurring charges of ICT, efficiently manage the service providers of ICT as well as align with the ICT services as per the business requirements (Ndubisi, 2013). The business analyst optimizes their ICT outsourcing by identifying the alignment of the ICT services, evaluating the required ICT services for better performance in their pizza services and ensuring that better services are given. It is also reducing the cost of services as well as verifying that the service providers of ICT are not over changing. Therefore, with the outsourcing of ICT, Goffredos Pizza delivers a global pizza delivery services to their customers (Zanfei Seri 2016). The customers can choose wide varieties of options for ordering their takeout food, from phoning within an order in order to enter the ordering information online. Objectives of Outsourcing of ICT for Goffredos Pizza The following are the objectives of outsourcing of ICT for Goffredos Pizza: To reduce the risk as well as cost of their business operations To achieve greater agility for competitive advantage within the marketplace To meet the requirements of employees for new applications as well as technologies To range from the infrastructure to the software development, support as well as maintenance To meet the requirements of the customers as well as increases the satisfaction level To deliver the customers orders within time and reduce payment errors To make their business operations more efficient and faster Advantages and Disadvantages of Outsourcing for Goffredos Pizza In order to access the advantages as well as disadvantages that ICT outsourcing brings within developing an effective use of information system in sugarcane famersin store such as Goffredos Pizza. Due to the huge amount of completion, Goffredos Pizza has made their ICT outsourcing an attractive management tool to cut their expenses within non-core activities (Lamsam, Qureshi Xiong 2015). With the decision of outsourcing, the store faces a lot of benefits but also some risks associated with it. After examining the entire business operations of Goffredos Pizza, the business analyst should be aware the organization of advantages as well as disadvantages of outsourcing before making the decision in order to outsource (Tsakissiris 2016). Goffredos Pizza is selling pizza to the customers of Farawaytown within the remote northern Queensland. Pizza delivery services are most common ICT services activity that is outsourced. With the advancement in technology, the vendor business should be up dated as well as synchronized. It makes their pizza delivery services easier to sell their products as well as serves their customers in a possible way. Advantages of Outsourcing ICT for Goffredos Pizza ICT is vital to the Goffredos Pizza as each of its operational aspects are controlled by ICT such as stock, payroll, method of communication as well as distribution. ICT is required to run the store as it is required to plan, monitor, audit and communicate between the store operations (Aiello, Dulskaia Menshikova 2016). At the distribution side, the instructions from the mainframe computer go to the pizza delivery boy directly. It shows the integration of the IT departments by using ICT. Outsourcing helps to serve the customers in the best possible way as well as gives them a new way to purchase their food items. It maintains loyalty as well as profit margin (Mohanta Das 2016). It helps the Goffredos Pizza to become competitive in the market as none of their competitors is using this type of technology for their store (de Carvalho, Poleto Costa 2016). It increases their ability to reach their goals by reducing time, minimizing the operational cost as well as reducing the risks among human. Disadvantages of Outsourcing ICTfor Goffredos Pizza At the time of outsourcing of the business processes, it is difficult to manage the offshore provider as compared to manage the business processes in an organization. Due to outsourcing, a lot of employees lost their jobs. Therefore, they might not like the idea, and it results in lack of interest and lack of quality work (Szuster Szymczak 2016). The quality of the service, which is given by the service provider, is not guaranteed, and therefore, the outsourcing of ICT creates possible redundancies for the store. It reduces the direct communication among the organizations as well as customers, and it gives an impact on the relationship building process (Kamal Chen 2016). It is seen that the lack of communication leads to dissatisfaction of the customers. The result is that the total implementation time of the information system suffers. If Goffredos Pizza terminates the agreement with their outsourcing entity, then there may be a chance of risk of stolen of confidential as well as sensitive information. Different outsourcing delivery models for Goffredos Pizza With outsourcing of the ICT, the benefits are significant with an involvement of risks when the communication mode becomes a potential barrier. Five types of delivery models are employed in outsourcing of ICT are as follows: Onsite Delivery Model: The vendor of outsourcing places the experienced professionals at the site in order to perform pre-defined tasks such as specifications development, implementation of a system, testing, execution as well as maintenance of the entire information system for Goffredos Pizza (Nicoletti 2016). Offsite Delivery Model: The outsourcing vendor bears the cost of the store space, computers, equipment to ensure that the store gets all the resources required to complete the implementation of a new information system to perform payment and ordering activities. Offshore Delivery Model: The entire project is carried out to offer lower cost of labor. The entire progress is to be monitored through scheduled messages as well as face-to-face contact (Bergholm 2016). It is also flexible in order to shift the scope of the outsourcing of ICT. Nearshore Delivery Model: It is different from the offshore delivery model, as the offshore vendors are located in the country close to the country of customers. It also allows frequent travel between the sites that makes it cost-effective (Sebesta 2013). It reduces the communication overhead to a minimum. Hybrid Delivery Model: It integrates the benefits of the onsite as well as offshore delivery. This delivery model delivers with the cost effective offshore model (Koski 2013). It gives face-to-face contract crucial in order to prevent communication gaps as well as ensure the success of the implementation of new proposed information system. Scope of Outsourcing Goffredos Pizza consists of outsourcing of their ordering delivery services as they are outsourcing it after the sales services as well as customer services. The scope of outsourcing of their ICT helps to implement a proper ordering method. They move beyond the traditional telephone orders (Khidzir, Mohamed Arshad, 2014). For instance, Goffredos Pizza is equipped to receive text message orders from the phone devices. For the young as well as teenage market, this way of ordering method is fast as well as a convenient way to order the food items. Advances in the ordering process provide greater convenience as well as speed for the customers (Mohanta Das 2016). The faster the store takes the order, more likely they can find more customers walk in for to go orders. The business analyst should check for the accuracy of their services so with the delivery orders. Outsourcing of ICT has an accurate order entry system that understands the ordering task correctly as well as effectively at t he first time. Task 4.03 Process Flow Model for Goffredos Pizza The process flow model includes the information based on the connection between the systems. In this particular report, the process flows model consists of activities that are involved in specifications such as a request for information (RFT), request for tender (RFT), selection of the suppliers, contract negotiation, implementation as well as service management. Based on these activities, the particular service process flowchart shows those that are required to execute in order to successfully implement the new information system (Weske 2012). The activities are also executed in service management of their pizza service programs. Those activities are intended as the guides for consideration the project plan for services programs. Request for information: It shows the business process of Goffredos Pizza in order to collect the written information regarding the capabilities of the suppliers (Scheuerlein et al. 2012). Request for tender: The process flow model for Request for tender shows that the process of applying for the tender. It consists of invites offers from the potential suppliers in order to provide the specified services. Vendor Evaluation: The process shows how the vendors are evaluated for the implementation of the new information system for Goffredos Pizza. At first, the project plan is reviewed, then based on the project requirements, the vendor is selected (van der Aalst, 2013). Selection of Supplier: The supplier is selected for two key areas such as sales as well as distribution. The sales department sales the pizza to the customers and the distribution department delivers the pizza to the customers using delivery method system. Negotiation: It is the process of discussion aims at reaching an agreement. The process shows the actions that are taken to transfer the legal ownership of the documents (Koski 2013). Implementation: After analyzing all the above steps, the process of implementation of a new information system for Goffredos Pizza is processed. Service Management: It is the process that shows the intersection among the actual sales as well as customers (Nicoletti 2016). If further improvement is required, then the service management gives the chance to improve in the required areas. Figure 1: Process Flow Model (Source: Scheuerlein et al. 2012, pp-759) Task 4.04 Request for Information (RFI) Purpose of RFI Request for Information (RFI) is the standard business process that is used by the customers in order to collect written information based on the capabilities of different suppliers such as buying decisions (Council 2014). It reduces the time as well as the cost involved to evaluate potential suppliers as well as ensure the participants that they align with needs of the organization. Scope of RFI The request for information is created by the business analyst of Goffredos Pizza seeking a new information system for their organization that is categorized as an ordering system and payment system (Richardson et al. 2014). The ordering system takes the details of the orders from the customers and then delivers it to the Sales Assistant. After delivering the order to the customers, payment is received by the organization. This new information system is used for delivery of their ordered pizza to the customers (Graham et al. 2013). The RFI is completed as well as delivered on June 12, 2016, as well as preceded a successful evaluation of the information system for the store. Objectives of RFI To compile the details about the potential suppliers as well as their possible capabilities To advise the potential suppliers that Goffredos Pizza intends to source their product as well as services competitively To show that the store acts fairly as well as include all the potential customers for conducting the ordering method Request for Information Log Project Name: Implementation of Information System for Goffredos Pizza Project Manager: (Insert your Name) Project Description: Information System consists of Order delivery system and Transaction processing system RFI# Current Status Priority Request Description Requested by Assigned to Date requested Time Duration 01 Open Medium Status of the plans and specifications CEO Project Manager 02/06/2016 2 days 02 Open Critical Needs clarification on the implementation of new information system CEO Project Manager and Business Analyst 04/06/2016 3 days 03 Open Standard Benefits and risks of outsourcing of ICT CEO Business Analyst 07/06/2016 4 days Identification of potential suppliers The right suppliers provide most suitable goods as well as services at a suitable price to Goffredos Pizza. Online is the best way to locate the suppliers. The key consideration to choose the suppliers is affordability (Zheng Saifullah 2013). As after the delivery of the pizza to the customers, the payment option comes. Therefore, managing the finance requires priced suppliers. If the potential suppliers deliver the poor quality of service to the customers, then the pizza store incurs extra cost for replacement. If the store delivers food quality of services to the customers, then it influences risk to damage the reputation of the business. Reliability is the other key consideration to choose the suppliers (Poluha 2016). Those suppliers deliver right goods as well as services on time. The suppliers are reliable as they have enough resources as well as the system to ensure that they can deliver still they faces any issues. Outsourcing of ICT requires large suppliers so that they can better respond to various requests such as the rush of orders as well as holding on to stock (Dev et al. 2016). The local supplier is the best option to get the delivery of the orders quickly. Even choosing of a single supplier is an advantage as it helps to develop a close business relationship, but on the other hand, it has several risks. Therefore, Goffredos Pizza requires a selected group of potential suppliers against the problems and issues that the organization should face. Goffredos Pizza works collaboratively with their potential customers in order to deliver the highest quality of goods as well as services that provide with the best value to the customers. The suppliers of the pizza store are critical to improving the quality of the product, achieve the lowest cost, develop new technology and maintain on-time delivery (Langroodi Amiri 2016). It provides with required design of the new information system as well a support to meet the customer's requirements and needs of service. The fundamental principles of the suppliers are team collaboration, teamwork as well as cooperation (Puche et al. 2016). Selection of the right supplier is an onerous process for the pizza store as it helps the organization to meet customer's requirements, exceed regulatory standards, and drive the demand of the customer. It also builds a strong relationship with customers by building the strong brand reputation for the quality of products (Simao, Gonalves Rodriguez, 2016). At Goffredos Pizza, qualities, as well as safety, are the most important; therefore, selection of the best supplier is a vital business decision. The key criterion for selecting a supplier is value. Task 4.05 Evaluation Methodology Tender is a feature of good purchasing through which the experts question the wisdom of inviting tenders as their conflicts with new partnership sourcing approach. In the long-term agreement as well as partnership, the process starts with the invitation of a tender (Bergman Lundberg 2013). Before reaching the tender stage, it is required to have the management team to deal with the tender process. Before the invitation, Goffredos Pizza should have an idea to which organization is suitable for their supply sources those have knowledge of the contenders within the marketplace (Ahmad, et al. 2014). The information those are available in the tender is full trading name as well as address, the product group, specific type of products and turnover with past performance. The main objective of the tendering process is to make sure the best-fit supplier in order to select the supply of goods as well as services to the customers that offers best the value for money (Hossain, Chowdury Sarker 2013). The supplier should be having the skills such as they are technical, financially as well as commercially perceive their task. Tender Evaluation Culling of bids: The first step in the tender evaluation is the culling of the bids that are not justified the detailed evaluation. The grounds of elimination are documented in the evaluation plan (Vasilecas, Saulis Dereskevicius 2015). After the invitation of the tender, the bid analysis team assess all the components of the bids. In order to ensure that the bid is compliant and all parts are completed. Then the comparison is on the parts to identify the best value of money bid overall (Zhang Chen 2013). The team should consist of a technical expert, purchasing expert, commercial or legal expert. The method of comparison consists of inspection. Final Assessment: The final assessment ensures that all prices are properly covered within the offered price (Jurcik 2015). All the price escalation formulae are correct. It is required to enter negotiations with two or three bids, to reduce the cost in order to meet the estimate. Technical assessment: The technical members carry it out when cost alternatives are offered. If the detailed specifications are issued, the each detail should be checked to ensure that it confirms with the original (Khripunova et al. 2014). If the issue is based on the functional specification, then the checks should be limited to ensure the equipment, as well as service offered, will meet the user's requirements. Care is taken where the tender invitation stipulates any spares included within the offer must meet with stated requirements (Longo et al. 2016). The costs of the spares are compared with the main bid. Capacity assessment: It checks all the aspects of the capability of bidders in order to perform per the contract. It includes deeper inspection of the financial viability to make sure if they can purchase required raw materials (Allais Gobert 2016). The groups of assessment are aware of extra costs to occur as a result of their decision to accept or reject a specific bid. Transparency in assessment process: Transparency is maintained, and a clear documented audit trail is provided (Yazdani-Chamzini 2014). All the necessary changes, as well as issues, are documented and signed by responsible parties as well as filed with bid documents. List of KPI and SLA to deliver outsourced service Service Activities Performance Criteria KPI and SLA performance Direct strategic planning for outsourcing of ICT 1. Identification of the ICT services those are outsourced. 2. Establishment of the outsourcing model 3. Analyzing the impact on the current environment of organization 4. Development of a strategic plan to outsource IT services (Zhang Chen 2013). 100 % of the customers are satisfied with the performance criteria. Leading of risk management 1. Specification of the security requirements 2. Lead to the development of a strategy based on change management (Jurcik 2015). 3. Negotiation of the performance to outsource IT 4. Ensuring a risk mitigation in order to address the identified risks 80 % of the new information system gives outsourcing of inventory management to give best services to the customers. Monitoring the performance levels of outsourcing of ICT service performance agreement 1. Development of SLA for external IT provider 2. Monitoring the tracking as well as management of the SLA 3. Ensuring a continuous improvement of outsourcing of ICT 50 % of the new information system gives outsourcing of inventory management to give best services to the customers. Pay invoices Pay the invoices that match with the purchase order by the invoice due date (Longo et al. 2016). 100% of the invoices in every month match with the paid invoice due date. Delivery with budget The product is delivered within the given budget to the customers. 98 % within 15 days Test design efficiency The system is tested properly as per the requirements of the organization. 50 % of the new information system is tested to check their efficiency Order capture The sales assistant of the organization captures the order so that they can deliver the services within time (Allais Gobert 2016). 97% of the customers are happy with the services given by the organization. Inventory management Outsourcing of inventory management makes recommendations. Firstly, it is preferable that the penalties are proportional to underperformance rather than the lump sum ones (Bergman Lundberg 2013). It goes towards the mitigating strategic behavior by the suppliers. Secondly, bonuses for good performance are required to make a positive approach towards management. 50 % of the new information system gives outsourcing of inventory management to give best services to the customers. Purchasing and supplier management The contract is made between the purchaser as well as a supplier, so that define the services provided, acceptable as well as unacceptable service levels. Due to the contract between the purchaser as well as a supplier, it gives 75 % best services. Production The level of satisfaction the customers get from the using the service (Khripunova et al. 2014). If the order is delivered within the time and depended on the quality of the items. 50 % of the new information system produces the goods as well as gives services to meet the requirements of customers. Warehouse The system used by the organization to give the best services to the customers (Ramkumar 2016). The system gives 85% of services by implementing a best warehouse management system for the organizations. Task 4.06 Report to CEO Objectives of the report The report is based on outsourcing of ICT for Goffredos Pizza to deliver the best pizza order delivery services to their customers. In order to make their business operations more efficient, the store recommends implementing order delivery system as well as the payment system for their organization. It makes their business to run faster as well as makes their order delivery process more time consuming. The objectives of this report are to become familiar with the concept of outsourcing of ICT for the Goffredos Pizza as follows: To meet with satisfaction level of customers by implementing order delivery system To reduce the payment errors by implementing a transaction processing system To achieve a competitive advantage in the marketplace of northern Queensland To reduce the operational cost of the store by making their processes more efficient To give an IT infrastructure by software development and proper maintenance Background of the report The report is about Goffredos Pizza outsourcing of ICT. It is a strategic management approach that is used by the organization to deliver pizza delivery services to the customers. With outsourcing of ICT, the store outsourced their ICT to the vendors those are specialized in this IT field. After analyzing the business operations of Goffredos Pizza, the business analyst recommends implementing an order delivery system as well as a payment system for their business (Mahmood et al. 2015). With outsourcing, it makes their delivery process more efficient as well as it completes faster with giving better quality output. It also reduces the occurrence of errors. It supports the processes that give the organization more time in order to strengthen their core business processes. Outsourcing of ICT for Goffredos Pizza helps their organization to shift some of the IT implementation responsibilities to the outsourced vendors. Since the vendor is specialized in this field; therefore they are plan ning a risk mitigating factors better than the organization (Ghobadian et al. 2015). Finally, the other benefit of outsourcing is that it requires hiring the individuals in-house. Therefore, the recruitment, as well as cost of operation, reduces to a greater extent. Apart from the benefits of outsourcing, some risks are raised with the outsourcing of ICT. As outsourcing is cost-effective at the times, therefore hidden costs are involved with a signing of contract (Brownley et al. 2012). There is also the risk of receiving poor quality of work. It is identified that high employee turnover as well as capitalize on the organization leads to limit the technological capabilities. When the business analyst takes the decision of outsourcing within Goffredo's Pizza, the employees are feared of losing their jobs. The result is that they might not like the idea, and it results in a lack of interest and lack of quality work (Akamp Muller 2013). Apart from this, communication is most important as one of the successful criteria of a project. Due to outsourcing, it results in reducing direct communication among the organizations as well as customers (Murfield et al. 2016). Due to lack of communication, the customers are dissatisfied with their services, and it has an impact on the total implementation time of the information system. If Goffredos Pizza terminates the agreement with their outsourcing entity, then there may be a chance of risk of stolen of confidential as well as sensitive information. Processes undertook to outsource ICT for Goffredo's Pizza The business analyst applies the skills as well as knowledge to implement a strategic plan to outsource ICT for the organization to give virtualized ICT services to the organization. At the time of implementing any new information system for the organization, a tender is invited to select the best vendor for the organization (Matawale, Datta Mahapatra 2016). After the invitation as well as a selection of a vendor, the particular vendor is evaluated based on the full trading name as well as address, the product group, specific type of products and turnover with past performance of the vendor. After the evaluation of the tender, a review panel is prepared to provide the best value for money. The price, quality, as well as timing, provide a decision that is taken about the award of the contract (Pulles et al. 2015). Then, after reviewing the decision of the review panel, a list of KPI as well as SLA are to be delivered to outsource the ICT. KPI as well as SLA helps the organization to evaluate the performance of the organization due to the outsourcing of the ICT. The elements those are required to measure the performance of the vendor are direct strategic planning, leading of risk management as well as monitoring the performance levels to outsource IT services for the organization (Banting Blenkhorn 2015). The potential suppliers are chosen for the organization based on their analytical skills, communication, problem solving, and planning as well as technical skills. Those skills are essential to be there from the potential suppliers for outsourcing of ICT (Dowlatshahi, Karimi-Nasab Bahrololum 2015). The ICT services are to be outsourced should include data storage, help desk, network infrastructure, backup, and hardware and software support as well as disaster recovery. Outsourcing model is required for the procurement of the external services that are approved by the organization (Karsak Dursun 2015). SLA is also prepared to understand the services, responsibilities as well as guarantees. Negotiation is done between the supplier as well as customers. Scope of outsourcing of ICT Goffredo's Pizza comprises of outsourcing of their ordering delivery system as they are outsourcing it after the business administrations and client administrations. The extent of outsourcing of their ICT executes a legitimate order delivery strategy. They move past the conventional phone orders (Mak Nebebe 2016). Goffredo's Pizza is prepared to get instant message orders from the telephone. Progress in the ordering procedure give more noteworthy accommodation and also speed for the clients. The speedier the store takes the request; more probable they can discover more clients stroll in for to go orders (Moon et al. 2016). The business expert ought to check for the exactness of their administrations so with the conveyance orders. Outsourcing of ICT has a precise request framework that takes the ordering process more effectively. Solutions and suppliers evaluated In order to evaluate the supplier, a performance indicator is established. As Goffredo's Pizza is going to implement order delivery as well as a payment system, therefore with the use of those systems the business provide specified quality products as well as services to their customers at the right time (Hallikas Lintukangas 2016). Therefore, qualified, innovative as well as flexible suppliers are chosen those important contributors to the success. In this way, the process to evaluate the suppliers is fair for the organization. The performance of the supplier is evaluated evaluation forms, system metrics, software applications as well as a survey. After evaluating the performance of the supplier, they are chosen. It is required to maintain a good relationship with the suppliers as well as vendors. The mode of communication should be open as technology becomes advanced (Edwards 2016). Sometimes, issues are raised for the organization as well as their suppliers; therefore, those must be overcome to carry out the project work efficiently. Lastly, if the result of the evaluation process of the supplier is positive, then the particular supplier is asked to sign a confidentiality agreement with the organization (Aula Heinonen 2016). After the contract with the organization, the supplier helps to improve the existing system of the organization so that they can successfully implement order delivery and payment system for their business. Recommendations to the CEO After analyzing the entire report on outsourcing of ICT for Goffredo's Pizza, the business analyst suggested some recommendations to the CEO of the organization: The recommendations are as follows: The organization should follow all the applicable policies as well as guidelines to outsource the ICT. The organization should apply the international standard ISO 31000 risk management principles as well as legislations so that the data should be kept secured in the database system of the organization. The organization should refer to the Australian Government Cloud Computing Policy in order to outsource their ICT. Conclusion It is concluded that Goffredo's Pizza is the store that operates with the delivery of customer's pizza order. As the existing system of the store is manual, therefore they face a lot of problems in operating in the field of taking the pizza order, delivery of pizza as well as payment of the order. The entire process of the store is inspected by a business analyst that is being hired by Goffredo's Pizza store. After making the decision of implementation of an information system for ordering of pizza and receiving of payment for the order, the entire report is presented to the CEO for further examination. The Business Analyst prescribes the store to become agiler, enhance their operational effectiveness, decrease the expense and also address the issues of their clients for innovations all the more quickly. Along these lines, the choice of outsourcing of ICT is taken by the business analyst. It is useful for the association to end up more practical as there is no prerequisite of any ext ra finance. They can outsource their data storage requires as they would prefer not to purchase their own particular data storage devices. From the entire report, it is analyzed that the objectives of outsourcing of ICT are to reduce the risk as well as operational cost. This new information system delivers the orders of the customers as well as reduces the error at the time of payment. The business analyst analyzes on the advantages and disadvantages of outsourcing of ICT for the system. Outsourcing helps to serve the customers in the best possible way as well as gives them a new way to purchase their food items. It maintains loyalty as well as profit margin. ICT is required to run the store as it is required to arrange, screen, review and interact between the store operations. Outsourcing serves the clients in an ideal route and additionally gives them another approach to buying their food items. It keeps up loyalty as well as overall revenue of the store. Apart from the advantages, it also faces some risks such as the quality of the service, which is given by the service provider, is not guaranteed, and therefore, the outsourcing of ICT creates possible redundancies for the store. It reduces the direct communication among the organizations as well as customers, and it gives an impact on the relationship building process. There are some of the outsourcing delivery models that the organization uses such as onsite, offsite, offshore, nearshore as well as hybrid. The scope of outsourcing of their ICT helps to implement an order delivery system. The solicitation for data is made by the business expert of Goffredo's Pizza looking for another data framework for their association that is classified as a requesting framework and installment framework. Choice of the right supplier is an onerous procedure for the pizza store as it helps the association to meet client's necessities, surpass administrative guidelines, and drive the interest of the client. Recommendations The following are the recommendations that are suggested by the business analyst to the CEO of Goffredo's Pizza so that they can overcome the issues that are raised during the outsourcing of the ICT for the store are as follows: Reviewing the SLA: The service level agreement should be reviewed when the contract is made with the potential suppliers. The entire process of implementation of the information system depends on the SLA agreement that is done in the organization as well as the supplier. Training to the staffs of the organization: All the staffs those are working in the organization should be aware of using the new proposed information system. Therefore, the business analyst recommends giving training to the employees so that they can easily handle the order delivery system as well as a payment system. Following the Outsourcing guidelines and policies: Each of the organization has different outsourcing guidelines as well as policies. Therefore, it is recommended to follow all the organizational guidelines strictly, so that there are no chances of any risk at the time of outsourcing of ICT for the organization. CEO should establish policies for the new system for both the management team and employees. References Ahmad, F, Saman, MYM, Mohamad, FS, Mohamad, Z Awang, WSW 2014, Group decision support system based on enhanced AHP for tender evaluation, International Journal of Digital Information and Wireless Communications (IJDIWC),vol. 4, no. 2, pp.248-257. 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Oedipus Essay Example For Students

Oedipus Essay The Excruciating Truth of Oedipus Oedipus is a man ofintegrity and passion whose goal in life was to seek the rawtruth. Throughout the story, he constantly tried to obtain thatgoal, but at times he tried to swallow his tongue because hesometimes had the inclination way down in his gut, he mightbe a killer. Worse then the fate of a killer, would be thereality of being married to his mother. If fate/destinydetermines everything a person will do before they are born,as it suggests by the play, then what crime is Oedipus guiltyof? I will answer that, MURDER. In my mind, when aperson describes a pacific place, time, and event, and I wasthere, I would probably remember. All in all either being presented in ancient Greek or a modern day production, Oedipus is effective because of the story that presents itself. In both time periods the play is viewed as a classic. I would personally prefer watching Oedipus in an updated version because this is the time that I am living in and this is the way that plays are viewed. In contrast to this, the play as viewed in ancient Greek theatre would have been just as effective in its time period. Comparing the different productions of the play is like comparing apples and oranges. They are two very different things, but both effective.